SUPPORT OPTIONS
ASURiO promises a world class Technical Support Center (TSC) for our partners and customers. To serve you best, we recommend that you investigate all your online support options before initiating a tech support service ticket.
Download, print, and save ASURiO’s quick guide to tech support: 
After you’ve evaluated your online support options by reading the support briefings, technical notes, FAQ’s, reference and user manuals, you may wish to initiate a service ticket escalated response form. Your service ticket will generate a live-human response from one of our customer support specialists at the ASURiO world headquarters.
Download, print, and save ASURiO’s Mobile 4.0© Mobile Solutions Requirements:
ASURiO Mobile works with a wide variety of hardware units. However, with the abundance of new operating systems being released lately, we thought we should provide you with a list of operating systems that DO NOT support ASURiO software:
| • Mac OS | • Linux | • iOS (iPhone/iPad) |
| • Windows Phone | • Android OS | • Blackberry (RIM) OS |
| • Versions of Windows prior to XP (3.1, 95, 98, ME, etc.) | • Symbian (Nokia) | • webOS (Palm, now owned by HP) |
SUPPORT TOOLS
BEFORE OPENING A TICKET
- Requests received during our Monday through Friday 6AM-6PM MST business hours will be processed as soon as possible.
- Requests received after Monday through Friday 6AM-6PM MST will be addressed on the next business day.
- Remember to take time zone differences into consideration.
INITIATE A SERVICE TICKET
Click HERE to send an email and request a service ticket…
CONTACT TSC
Telephone 303-444-1395 select option 2, or…
Toll Free 1-877-444-1488 select option 2
FAX 303-444-1332 Attention: Tech Support
Hours of Operation M – F 6AM to 6PM MST
